Pop Meals Customer Support
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Ordering with Pop Meals
What is on the menu?
How do I place an order?
What are our delivery time-frames?
Can the food be left at reception?
Can the rider wait for me at this area?
Can the delivery rider come up to my floor?
How much does food delivery cost at Pop Meals?
Do you deliver to my location?
How do I key in my address?
I received the wrong dish/box?
What if the rider doesn't have change? Should I pay him the amount or can I pay for next purchase?
I didn't receive my food!
Can I track the delivery of my food?
Changes and Cancellations
How do I change my address?
Can I change the delivery time?
How do I change my telephone number?
How do I cancel my order?
How do I request to refund my order?
Receipts & Invoices
I need invoices/ receipt for my order.
Referrals, Vouchers & Gift Cards
How do I share my referral link ?
I have a reward code. How do I redeem?
I havent received the discount !
May I request for changes / customise my order ? i.e make it less spicy?
Drinks & Snacks
What is the shelf life for my cold pressed juice?
I want to share feedback about my meal
Is Pop Meals certified Halal?
Can you give me a breakdown of the calories in my meal?
The food I received is different from the picture on the app/website
Pop SELECT Club
SELECT Club know-how
How do I sign up?
How long can I use Pop Select?
What payment method can I use?
When is my membership activated?
Help! I am unable to see the personal button/discounted prices. What should I do now?
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Working with Pop Meals
I wish to be a part of the Pop Meals team.
I wish to join as a Rider.
Eating with Friends and Colleagues
Pop Meals for a Home Celebration
Pop Meals for an Office Function
Is there a sample I can get before I order for a group?
Customer Service Experts
Feedbacks, Issues or Compliments
Help Desk Software