Pop Meals Customer Support

Placing Orders 2

• What is on the menu?
• How do I place an order?

Delivery Instructions 3

• Can the food be left at reception?
• Can the rider wait for me at this area?
• Can the delivery rider come up to my floor?

Delivery Area 2

• How much does food delivery cost at Pop Meals?
• Do you deliver to my location?

Problems 3

• I received the wrong items
• What if the rider doesn't have change?
• I didn't receive my food!

Tracking 1

• Can I track the delivery of my food?

Changes and Cancellations 4

• How do I change my address?
• Can I change the delivery time?
• How do I change my telephone number?
• How do I cancel my order?

Refunds 1

• How do I request to refund my order?

Receipts & Invoices 1

• I need invoices/ receipt for my order.

Methods 1

• Payment Method

Referrals, Vouchers & Gift Cards 3

• How do I share my referral link ?
• I have a reward code. How do I redeem?
• I havent received the discount !

Special Requests 1

• May I request for changes / customise my order ? i.e make it less spicy?

Taste 1

• I want to share feedback about my meal

Safety 1

• Is Pop Meals certified Halal?

Quality 2

• Can you give me a breakdown of the calories in my meal?
• The food I received is different from the picture on the app/website

Enviromentalism 0

Working with Pop Meals 2

• I wish to be a part of the Pop Meals team.
• I wish to join as a Rider.

Contact Us 1

• Contact Us

Pop Meals for a Home Celebration 0

Partnerships 0

Pop Meals for an Office Function 0

Care Team 1

• Feedbacks, Issues or Compliments